Privacy policy

At Ward Boutique, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or make a purchase.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal details: Name, phone number, email address, and delivery address.
• Order information: Items purchased, payment confirmation, and delivery details.
• Technical data: Device type, browser type, IP address, and browsing behavior.
• Communication information: Messages, inquiries, or feedback you share with us.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Contact you regarding your order status or delivery updates.
• Improve your shopping experience on our website.
• Respond to your inquiries and customer service requests.
• Send promotional updates or offers (only with your consent).

3. Sharing Your Information

Ward Boutique does not sell, rent, or trade your personal information to any third party. We may share your data only with:

• Delivery companies to complete your order.
• Payment processors to confirm transactions (without sharing full card details).
• Legal authorities if required by law.

4. Data Protection & Security

We take data security seriously and use industry-standard measures to protect your information from loss, misuse, or unauthorized access. Your payment details are processed securely through trusted third-party payment providers.

5. Cookies & Tracking

Our website may use cookies to:

• Improve website performance.
• Enhance your browsing experience.
• Remember your preferences.

You can disable cookies anytime through your browser settings.

6. Your Rights

You have the right to:

• Request access to the information we store about you.
• Update or correct your personal information.
• Request deletion of your data (unless required for order completion or legal reasons).
• Opt out of marketing messages at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.