Exchange & Refund Policy

At Ward, we truly value our customers, and your satisfaction is our top priority. To ensure a smooth and trusted shopping experience, we have adopted the following policy:

Refunds

At the moment, refunds are not available after the order has been delivered.

Exchanges Upon Delivery

For your comfort and peace of mind, you may inspect and try the product upon delivery to ensure it matches your expectations in terms of size, quality, and overall look.
If for any reason the item does not meet your expectations, you can return it immediately with the delivery representative on the spot, at no extra cost.

Thank you for choosing Ward. We are committed to providing you with a shopping experience that reflects elegance, comfort, and confidence.